We'd love to hear from you. Whether you have a question about our products, need assistance with an order, or just want to say hello, we're here to help.
123 Fragrance Avenue, Essence Tower
New York, NY 10001
1-800-PERFUME
+1 (212) 555-7890
support@cyanessence.com
info@cyanessence.com
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
123 Fragrance Avenue, New York, NY 10001
+1 (212) 555-7890Mon-Sat: 10AM - 9PM, Sun: 11AM - 6PM
456 Beverly Boulevard, Los Angeles, CA 90210
+1 (310) 555-1234Mon-Sat: 10AM - 8PM, Sun: 12PM - 6PM
789 Ocean Drive, Miami Beach, FL 33139
+1 (305) 555-5678Mon-Sat: 10AM - 10PM, Sun: 12PM - 8PM
We offer a 30-day return policy for unopened and unused products. Please contact our customer service to initiate a return and include your order number. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery. International shipping times vary by destination.
Yes, we ship to most countries worldwide. International shipping rates and delivery times will be calculated at checkout. Please note that customers are responsible for any customs fees or import taxes.
Orders can be modified or canceled within 1 hour of placement. After that, our fulfillment process begins and changes may not be possible. Please contact us immediately if you need to make changes to your order.